100% No-Risk Antibody Guarantee Program*
Simple, Easy, Friendly
Worried how the antibodies you just purchased will perform? Don't.
You're protected with our No-Risk Antibody Guarantee. Now you can join thousands of researchers who have used our antibodies for over thirty years - risk free!
Our Antibody Portfolio
- Thousands of high-quality antibodies
- Validated with rigorous application testing
- World-class technical support
- New antibodies added frequently
Put Us to the Test
Purchase any antibody and if you don’t achieve the specified results, we’ll give you a full credit or replacement. That’s right, you can try any antibody using your application of interest or species specificity – you can even evaluate an antibody whose application of species specificity is not on the datasheet.
Easy as 1-2-3
- Call 1-800-854-3417 or order online
- Purchase any antibody and use code GUARANTEE
- If the evaluation was unsuccessful, submit results within six months of receipt using this troubleshooting form.
| Cash In on Your Experience |
|---|
| Have your experiments revealed a new application or species specificity? Have you generated data for an antibody which does not have validation? If so, we’ll send you a $50 Amazon gift certificate for all new application data. Just email us a high-quality image of your application data at solutions@emdchemicals.com along with a detailed protocol. We will review your entry and contact you. |
| Frequently Asked Questions |
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| How do I qualify for this program? |
| Purchase any of our antibodies and use code GUARANTEE when placing order online or via phone. |
| If the antibody does not work, how do I get credit? |
| Complete the troubleshooting form. Our technical support staff will contact you to discuss your experiment in more detail. If you still feel the antibody did not perform to your expectations, we will issue a credit. |
| Is there a time limitation for which I can test an antibody of interest? |
| Yes. Six months from receipt of the antibody. |
| Does this program expire? |
| No! We believe in the quality of our products and are committed to our customers success. |
| Does my credit apply only to future antibody purchases? |
| No. You are free to use your credit on any EMD Chemicals product. |
| Does the antibody need to be returned if my experiment is unsuccessful? |
| No, the antibody does not to be returned. |
| Can I retroactively apply the code to past purchases? |
| No. You must present the code at the time of purchase. |
*Program valid on antibody purchases specifying offer code GUARANTEE at time of purchase. Test results must be submitted via online form within 6 months of invoice date. Purchase price will be credited to customer account; no cash refunds. Not valid on previously purchased products.
